Six Sigma Green Belt Training
Syllabus

Session One - Six Sigma Overview

• Principles and Philosophy of Six Sigma
• Evolution of Quality Approaches
• Six Sigma with Lean and TOC
• Statistical Definition of Six Sigma
• Six Sigma Measures
• Roles of Six Sigma Players - GB, BB, Masters, Champions
• Customer Performance Measures
• Using Metrics (Variable Stratification)
• Metrics & Customer Dissatisfaction

Session Two - The Solving Process

• What is DMAIC
• Applying DMIAC
• A DMAIC Case Example
• Selecting a SS DMAIC Project (Team Concept)
• Process Mapping
• Types of Process Mapping
  • SIPOC Diagram
  • Process Flow Chart
  • VSM

Session Three - Data Collection

• What's Statistics
• The Scientific Method
• Fears about Stats
• Uncertainty
• Stats of Problem Solving
• Terms
• Types of Stats
• Types of Data
• Measurements
• Types of Designed Studies
  

Session Four - Six Sigma Metrics

• Measuring the Current State
• Defect Types Breakdown
• Current State Metrics
• Quality Yield
• Defect per Million (DPM)
• Defects per Million Opportunities (DPMO)

Session Five- Seven Basic Quality Tools

• Process Maps
• Check Sheets
• C & E Diagrams
• Histograms
• Scatter Diagrams
• Control Charts

Session Six - Descriptive Stats

• Discrete & Continuous Measurements
• Sample vs. Population
• Types of Descriptive Stats
  • Location, Mean, Median, Mode
• Dispersion: Range, Standard Deviation, Variance
• Stats Software

Session Seven - Stratification Analysis and Data Patterns

• What is Stratification Analysis?
• Frequency Analysis Tools
  • Frequency Table
  • Histograms
  • Dot Plot
• Understanding Data Patterns
  • Shapes
  • Outlier
• Box Plot
  • Single Box Plot
  • Multiples Box Plot

Session Eight - Process Capability Indices and Correlation Analysis

• Types of Capability Indices
  • Exclude Centering: Cp, Pp, CR
  • Include Centering: Cpk, Ppk
• Making Sense of Capability Indices
• Process Improvement Strategies
• Correlation Analysis
  • Within Product Correlation Analysis
  • Product/Process Correlations
  • Product/Product Correlations
• Scatter Plot (X - Y Graph)
• Simple Linear Regression
• R Factor
• R2 (R squared) Factor
• Regression Trappings/Misinterpretations

Session Nine - The Voice of the Customer, Surveys, and Fundamentals of SPC

• VOC
• Surveys
  • Survey Writing Tips & Errors
• Fundamentals of SPC
  • Teaching Hitting
• Target Practice
• Cause of Variation
• Funnel Experiment
• Shewhart's Contribution
• A Case Study
• Key Control Charts Issues
• Pattern Recognition
• Basic SPC Steps

Session Ten - Understanding Yield Stats

• FTT/FTY
• Final Yield
• Throughput Yield
• Rolled Throughput Yield
• Normalized Yield

Session Eleven - The DMAIC Process, Project and Course Review

Session Twelve - Final Exam - Open Book

Six Sigma Green Belt Training - FEES & REGISTRATION